We stand by our 100% Satisfaction Guarantee, and your cleaning professionals take pride in providing the best service they absolutely can. In the event that you are unhappy with your service, we ask that you please contact us within 24 hours of your service and allow your cleaning professionals to return and correct any issues. They will greatly appreciate the opportunity to prove their value, and to be compensated fairly for the work performed.
Absolutely! We work exclusively with proven, professional cleaners. Only about 10% of the people that apply end up working as a Talented Maids certified cleaner. We take the following steps in order to ensure that the most qualified cleaners are available to our clients:
Although it can be costly and time-consuming, we believe that our rigorous vetting process is the most important aspect of providing the highest-quality cleaners to our clients. We wouldn’t settle for anything less, and neither should you!
Yes! We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
Our 100% Satisfaction Guarantee is the gold standard that our Talented Maids agency lives by. If you are not completely satisfied with your service, your cleaning professionals will come back out and clean anything they missed, free of charge. This isn’t something that usually happens, so when it does, your cleaning professionals will be grateful for the opportunity to make things right.
If something goes wrong we’re here to make it right. If anything should go wrong during your service, please don’t hesitate to contact us right away at (510) 899-5589 and we will correct the issue as soon as we possibly can
Inside Refrigerator
Remove contents, wipe down & disinfect, replace contents. Do not include a freezer unless requested.
Inside Oven
Clean & De-Grease inside the oven.
Inside Kitchen Cabinets
Vacuum/Wipe interior cabinets and drawers in the kitchen.
Inside Bathroom Cabinets
Vacuum/Wipe inside cabinets and drawers.
Inside Windows
Clean inside window and window sills of reachable windows.
Blinds
Dust and wipe down blinds. A select number of windows.
Ceiling Fans
Dust and wipe down ceiling fans
Making Beds
Straighten up bed sheets, covers, and pillows and/or changing them with a clean fresh ones the clients’ have ready for their cleaners.
Baseboards
Dust and wipe clean the baseboards
Walls
Wipe down/Spot-clean walls. Because the integrity of paint is sometimes an issue, we err on the side of caution when applying cleaning products to the walls. We will do our best to remove stains, but sometimes a spot just needs a quick paint touch-up.
Glass Doors
Cleaning the Glass Door; Dust and Wipe down glass doors.
Light Organizing
Organizing, closets, cabinets and drawers, clothes and linens, de-cluttering, and light unpacking. $99/hr, so if you choose 1 hour and we send 2 cleaners for organizing time. Please let your cleaners know what you need help organizing with the allotted time.
Pet Hair Removal
Pets are awesome but messy! This extra provides additional time to remove pet hair from floors and carpets. Does not apply to Upholstery
Loads of Laundry (Two loads max due to time constraints)
Wash, Dry, and Fold. Please communicate specific garment needs on the day of your service.
Garage
Remove cobwebs, Mop, and Sweep the floor
Patio
Remove cobwebs, Mop, and Sweep the floor
Our top to bottom, most thorough clean!
If you are a homeowner, landlord, property manager, tenant, buyer, or seller in need of a professional cleaning service, our Move In/Move Out option will provide you with a thorough cleaning that will prepare the home for you or the new family!
Living Areas & Bedrooms
Bathrooms
Kitchen
All Rooms
If your home has not been professionally cleaned within the last month, selecting the Deep Clean option will give your cleaning professionals the time they need to achieve the high-quality results that they are known for. Once we have performed a Deep Clean, our Standard Clean will be the perfect choice for recurring services!
Living Areas & Bedrooms
Bathrooms
Kitchen
Our Standard Cleaning is perfect for recurring services on a home that has been professionally cleaned within the last month and is in average condition for a well-maintained home.
Living Areas & Bedrooms
Bathrooms
Kitchen
Thanks for taking the time to fill out our instant online booking. We know your time is valuable and our online booking feature is just one way we help to accommodate your schedule. Whether it is getting the booking done for you quickly or getting your house service schedule, we have built our business in a way to prove to you that we are serious about your satisfaction in every way possible!
All of our services are guaranteed to be carried out with the maximum amount of professionalism and quality. This online bid is designed to make your life easier but is unfortunately unable to take every factor into consideration.
We must however note that the price estimate is based on common factors and please note that every house condition is different and some jobs will take less time to complete while others jobs will take longer due to the house condition.
Our online bidding system is incapable of bidding on anything that is above and beyond regular cleaning services.
All bids produced by this system are subject to change, although we try not to whenever possible.
You saved yourself time. You saved us gas & time. And this whole process has helped the environment. We consider that when we are making these adjustments and only do so when it is absolutely necessary and with great consideration. Our mission is NOT to bait and switch. We just thought it is only fair that we let you know that!
ALL PRICES ARE ESTIMATED BASED on our hourly rate of $35.00 to $45.00 per person per hour since our teams are made up of 2-4 cleaning technicians. We charge $100 -$180 per hour and this includes a team of 2-4 with all tools and supplies.
If you cancel within a 24 hour period of your cleaning, there will be a $75 charge.
It is not necessary to be at home while we are there cleaning. If you have an alarm, make sure we have the key code so we can disarm the alarm when we arrive, and set it again when we leave. We’ll also need a house keypad code or lockbox code to get the house key if needed to access the job. We do charge a $150 lockout fee if we have a confirmed appointment and can’t get in.
Absolutely, tips are not required but are always appreciated, it will make your cleaning professionals’ day! You can tip in cash directly, or let us know how much you would like to tip and we can add it to the total that is charged after your service has been completed.
By accessing this website, you are agreeing to be bound by these
website Terms and Conditions of Use, all applicable laws, and regulations,
and agree that you are responsible for compliance with any applicable local
laws. If you do not agree with any of these terms, you are prohibited from
using or accessing this site. The materials contained in this website are
protected by applicable copyright and trademark law.
In no event shall Talented Maids or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Talented Maids Internet site, even if Talented Maids Services authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Talented Maids website could include technical, typographical, or photographic errors. Talented Maids does not warrant that any of the materials on its website are accurate, complete, or current. Talented Maids may make changes to the materials contained on its website at any time without notice. Talented Maids does not, however, make any commitment to update the materials.
Talented Maids has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Talented Maids of the site. Use of any such linked website is at the user’s own risk.
Talented Maids may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Any claim relating to Talented Maids website shall be governed by the laws of the State of California without regard to its conflict of law provisions.
General Terms and Conditions are applicable to the use of a website.
Your privacy is very important to us. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time you can log into your account and see the balance on any giftcards you have.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
It’s very simple, simply click here and fill in the information and your gift will be delivered instantly via email.
We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website. Go to our booking page and fill it up with all the details of the service area you would like for us clean and you will get an instant Final Price, we pride ourselves on being very transparent with our pricing, so there will not be any surprise typically associated with other cleaning companies.
We provide services for all of Oakland, Piedmont, Berkeley, Alameda, and Emeryville.
Our Standard Cleaning is perfect for recurring services on a home that has been professionally cleaned within the last month and is in average condition for a well-maintained home.
If your home has not been professionally cleaned within the last month, we highly suggest that you select the Deep Clean option. It will give your cleaning professionals the time they need to achieve the high-quality results that they are known for. Once we have performed a Deep Clean, our Standard Clean will be the perfect choice for recurring services!
When you book a service an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go.
Yes, your cleaning professionals will be well-equipped and ready to provide the best clean your home has ever seen! (Unless there is a specific request for a certain service… you can give us a call at (510) 899-5589 and we will be happy to assist with what we can) With years of experience, all of our teams provide a level of service that we are proud of and stand by our 100% Satisfaction Guarantee.